Privacy Policy
Effective Date: [8/1/2026]
Ground Dwellers The Woodlands (“Ground Dwellers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use our website, contact us, submit an inquiry,
register for classes or events, purchase services, or otherwise interact with us. By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including: Name, email address, telephone number, mailing address, and other contact
information; Information submitted through contact forms, trial-class requests, web chat, waivers,
registrations, surveys, or communications with us; Membership, class, event, scheduling, and purchase information;
Emergency-contact information and other information reasonably necessary to provide
requested services; Payment and transaction information. Payment-card information may be collected and
processed by our third-party payment processors rather than stored by us; Marketing preferences and SMS opt-in records; and
Any other information you choose to provide. We may also automatically collect certain technical and usage information when you
use our website, such as your IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, dates and times of access, and interactions with website features. We may collect this information through cookies, pixels, analytics
tools, and similar technologies.
How We Use Information
We may use personal information to:
Operate, maintain, secure, and improve our website, programs, services, and customer experience; Respond to inquiries and communicate with you; Schedule, administer, and provide classes, memberships, events, trials, and related services; Process transactions and maintain business, accounting, and legal records; Send administrative notices, appointment confirmations, service-related communications, and safety-related communications; Send marketing communications where permitted by law and consistent with your preferences;
Detect, investigate, prevent, and address fraud, security incidents, misuse, or violations of our terms; Comply with applicable law, legal process, regulatory requirements, and enforceable governmental requests; and Establish, exercise, or defend legal claims and protect the rights, property, safety, and security of Ground Dwellers, our members, instructors, visitors, and others.
Cookies and Analytics
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure advertising effectiveness, and improve our services. You may be able to adjust your browser
settings to refuse or delete cookies; however, doing so may affect the availability or
functionality of portions of the website.
How We Share Information
We may share personal information with: Service providers and contractors that perform services on our behalf, including website
hosting, scheduling, payment processing, customer relationship management, communications, analytics, marketing, security, and customer support; Professional advisers, insurers, auditors, and financial institutions; Government authorities, law enforcement, courts, or other parties when we reasonably believe disclosure is required or appropriate to comply with law, protect rights or safety, investigate suspected wrongdoing, or respond to legal process; A purchaser, successor, lender, investor, or other party involved in a merger, acquisition,
financing, reorganization, sale of assets, bankruptcy, or similar transaction; and Other parties with your consent or at your direction.
We may also use and disclose aggregated, de-identified, or anonymized information that does not reasonably identify you.
SMS and Mobile Information
We may send appointment confirmations, class reminders, account notifications, and promotional messages to individuals who have provided the required consent to receive SMS messages from us. Consent to receive marketing text messages is not a condition of purchasing goods or services. Message frequency varies. Message and data rates may apply. You may opt out at anytime by replying STOP to a message. For assistance, reply HELP. Carriers are not liable for delayed or undelivered messages. We do not sell, rent, or share mobile telephone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional purposes. We may share such information with service providers that support our messaging program, customer service, or related business operations, subject to appropriate confidentiality and use restrictions.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or method of
electronic storage is completely secure. We cannot guarantee absolute security of information.
Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, payment processors, social-media services, or other services that we do not own or control. This Privacy Policy does not apply to those third parties. We are not responsible for their privacy
practices, content, security, or policies. You should review the privacy policies of third-party services before providing information to them.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website without verifiable parental consent. If you believe that a child has provided personal information
to us in violation of this policy, please contact us so that we may take appropriate action.
Your Choices and Requests
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information we maintain about you. You may also opt out of marketing emails by using the unsubscribe link in the email or opt out of SMS messages as described above. We may need to verify your identity before responding to a request, and certain information may be retained where permitted or required by law.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date. Your continued use of the website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by law.
Contact Us
For questions about this Privacy Policy or our privacy practices, please contact:
train@gdthewoodlands.com
2408 Timberloch St., Suite B10, The Woodlands, TX 77380
832-349-1603
832-349-1603
